Web Communications Specialist
Brown University, Providence, Rhode Island
May 2005 — March 2017
Designed, built, managed, and supported websites for Univeristy top-level website and for academic and administrative departments.
- Created custom wireframes and graphic designs for department websites
- Built website architecture and UX design
- Worked directly with staff and faculty in various forms of technology and online communication
- Front-end website development (HTML and CSS) in Drupal
- Performed strategic analysis of website content
- Performed competitive analysis of website content
- Managed and set priorities for web projects
- Evaluated website analytics and success metrics
- Administered university events calendar and managed users
- Reviewed websites for editorial style and institutional identity
- Implemented accessible web design practices
- Collaborated closely with IT staff
- Trained staff in website best practices, writing for the web, and software usage to staff and faculty
- Designed and built artwork for department web sites, web banners, and Brown homepage
- Helped select, set up, and initially manage Digital Asset Management system
- Originated social media presence for Brown University
- Managed a staff of student employees
- Conducted usability testing
- Developed policies for campus events calendar and digital signage
- Worked with media relations editorial staff to develop engaging content
- Designed Brown University home page, News Service, School of Public Health, School of Engineering, Office of the President, Office of Institutional Diversity, Financial Aid, VP Research webpages
- Received Excellence Award for Innovation, 2014
- Received Excellence Award for Service, 2007
Product Photographer
Ross-Simons Jewelry Company, Providence, Rhode Island
November 2004 — May 2005
Photographed jewelry for online sales on official Ross-Simons retail website.
Graphic Designer
Johnson and Wales University, Providence, Rhode Island
May 2004 — November 2004
General graphic design and production of brochures, direct mail, posters, etc.
Web Coordinator
Bates College, Lewiston, Maine
October 2000 — August 2003
Provided web support for academic and administrative departments in a national liberal arts college.
- Designed and built web pages in HTML/CSS
- Performed strategic analysis of website content
- Performed competitive analysis of website content
- Managed and set priorities for web projects
- Evaluated website analytics and success metrics
- Instituted and managed Ingeniux Content Management System (CMS)
- Co-led migration team to migrate campus web pages to CMS
- Managed a staff of student employees
- Performed general technical support for Office of Communications and Media Relations
Freelance web and print designer
New York, New York
1998 — August 2000
Performed a wide variety of freelance web and print design and production tasks in the NYC area. Sometimes this was working on my own for a client; often it was serving as a temporary employee onsite at a company.
- Designed and built websites for small local clients
- Trained clients in website best practices, web writing, and software use
- Designed website and printed newsletter for regional nonprofit Transportation Alternatives
- Designed health insurance company newsletters, brochures, websites, bike jerseys and socks
- Designed and optimized various web graphics
- Worked on-site at design and advertising agencies large and small
- Had wide exposure to different work environments, software, hardware, and office workflows
- Worked on Macs and Windows computers, Adobe and Quark software
Graphic designer
The Sloan Group, New York, New York
1993 — 1998
Print graphic design and production for small boutique NYC design house. I designed brochures, annual reports, software packaging, corporate communications, financial newsletters, media kits, and more. Clients included MathSoft, Sharp Electronics, Royal Alliance, Keebler, Vocaltec, Comedy Arts Festival, many more.
- Designed printed materials including newsletters, point of sale items, sell sheets, packaging, posters, and more.
- Preflight checked files for printing
- Worked in a fast-paced environment with tight deadlines
Master of Graphic Design
North Carolina State University College of Design, Raleigh NC
Studied graphic design, typography, color theory, etc
Bachelor of Arts
Cornell University College of Arts and Sciences, Ithaca NY
Film concentration, Department of Performing and Media Arts